NELAT, and our affiliates (together, “NELAT”,” “us”, “we”, or “our”) operate a web site at NELAT.com (the “Site”) and related applications, web sites, downloadable software, mobile applications and other services provided by us on which this Privacy Policy is posted (all of which are defined together as the “Services”). We are providing you this Privacy Policy so that you can be informed about our policies regarding the collection, use, and disclosure of Personal Data when you use our Service and the choices you have associated with that data. This Privacy Policy is incorporated into and subject to our Terms of Service, which Terms of Service you also agree to.
By accessing or using the Services, you agree to the Privacy Policy and you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you cannot use the Services. While you can use our Services for some purposes without providing Personal Data, we need Personal Data about you for some Services, including those that involve an ongoing relationship with us or our partners. If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these Services. If you use the Services on behalf of someone else or an entity, you hereby warrant and represent that you are authorized by such individual or entity to accept this Privacy Policy on their behalf.
We may use your data to provide and improve the Services, to develop new services, to advertise, or to provide technical support for customers using our Services. We may use information that is neither Personal Data nor PHI to better understand who uses the Services and better the healthcare experience. Except as required or allowed by law, we will not use or disclose your Personal Data for any purpose for which you refuse consent or withdraw your consent. If you withdraw consent, we may continue to use the Personal Data previously provided to us to the extent that we are legally or contractually obligated to do so and to the extent necessary to enforce any contractual obligation.
Information NELAT Collects
We sometimes collect Personal Data which means personally identifiable information when you register to use the Services, which includes contact information, business information, insurance data, medical data, you gender and date of birth. We also collect additional information, that may be Personal Information, through your use of the Services. We may also collect information that your browser sends whenever you visit our Service, including information such as your devices Internet Protocol address, browser information, the time , date, and pages of our Site visited, the time spent on those pages, and the like. This may also include data about your purchasing patterns, your contact details, and your profile information. We may collect billing information, credit card numbers and expiration dates, tracking information from checks or money orders, or other payment information.
Under a federal law called the Health Insurance Portability and Accountability Act (“HIPAA”), some demographic, health and/or health-related information that we collect as part of providing the Services may be considered “protected health information” or “PHI.” Specifically, when we receive identifiable information about you from or on behalf of your healthcare providers, this information is considered
PHI. HIPAA provides specific protections for the privacy and security of PHI and restricts how PHI is used and disclosed. We may only use and disclose your PHI in the ways permitted by HIPAA and this Privacy Policy.
We use “cookies” to store specific information about you and track your visits to our Site. A “cookie” is a small amount of data that is sent to your browser and stored on your computer’s hard drive. A cookie can be sent to your computer’s hard drive only if you access our Site using the computer. If you do not de-activate or erase the cookie, each time you use the same computer to access our Site, our web servers will be notified of your visit to our Site and in turn we may have knowledge of your visit and the pattern of your usage.
Our Service is not directed towards anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
How NELAT Uses Information
NELAT uses information, including Personal Data, to provide the Services and to help improve the Services, to develop new services, and to advertise
How NELAT Discloses Information
Any information that you voluntarily choose to publically disclose will be available to any user who has access to that content.
We may share your Personal Data with healthcare providers with whom you choose to schedule and make appointments through the Services. Additionally, to make your information more secure and easily accessible to your healthcare providers, we may share your Personal Data with health information exchanges and related organizations that collect and organize your information to facilitate access to health information to improve the safety, quality, and efficiency of patient-centered care. We may also share your Personal Data with the insurance provider you identify to us to determine eligibility and cost-sharing obligations, or otherwise obtain benefit plan and other insurance-related information on your behalf.
We may transfer your Personal Data to another company in connection with a proposed merger, sale, acquisition or other change of ownership or control by or of NELAT.
We may provide your information to our affiliates and service providers under contract to support the operation of the Services. We work with third party service providers who provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.
Under certain circumstances, we may be required to disclose or make public information, including your Personal Data to comply with a legal obligation or when we reasonably believe that such disclosure is required by law, regulation or administrative order of any court, governmental or regulatory authority.
To protect and defend the rights or property of NELAT including with respect to any legal liability, infringement or possible wrongdoing in connection with the Services.
How NELAT Stores Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy or as reasonably necessary to provide, promote and support the Service.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Your account is protected by a password for your privacy and security. If you access your account via a third party site or service, you may have additional or different sign-on protections via that third party site or service. You must prevent unauthorized access to your account and Personal Data by selecting and protecting your password and/or other sign-on mechanism appropriately, and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
Although we make good faith efforts to store Personal Data in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your Personal Data or PHI. If at any time during or after our relationship we believe that the security of your Personal Data or PHI may have been compromised, we may seek to notify you of that development.
You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features. If you are a registered user of the Services, you can modify certain Personal Information or account information by logging in and accessing your account. The information you can view, update, and delete may change as the Services change.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email at support@NELAT.com